We are now making it easier to phone for a taxi. At certain times we will implement our Interactive-Voice-Response system that allows you to book your taxi without the need to wait for your phone call to be answered..... this is how it works.
If you are a regular customer the chances are that we already have your address on our data-base so our system will recognize your telephone number and match your address to your number.
When you dial 202020, and IVR is active you will be greeted with the following message:
This is 202020 taxis automatic booking service. If you require a four seater taxi paying cash from " Your address will be announced here" please press 1. If you have any special requirements please press 0.
So, if your address is recognized and announced correctly, and you only need an ordinary four seater taxi paying by cash, then you all you have to do is press 1 and your taxi is booked.
However, if you have any other taxi requirements outside the normal criteria, such as a prefered type of vehicle or an advanced booking, then press 0 which will put you through to a telephonist.
If you prefer not to have this service available to you then please press 0 and ask the telephonist who will removed the IVR option.
If you are a regular customer the chances are that we already have your address on our data-base so our system will recognize your telephone number and match your address to your number.
When you dial 202020, and IVR is active you will be greeted with the following message:
This is 202020 taxis automatic booking service. If you require a four seater taxi paying cash from " Your address will be announced here" please press 1. If you have any special requirements please press 0.
So, if your address is recognized and announced correctly, and you only need an ordinary four seater taxi paying by cash, then you all you have to do is press 1 and your taxi is booked.
However, if you have any other taxi requirements outside the normal criteria, such as a prefered type of vehicle or an advanced booking, then press 0 which will put you through to a telephonist.
If you prefer not to have this service available to you then please press 0 and ask the telephonist who will removed the IVR option.